Terms and conditions

Terms and Conditions

Please allow yourself a few minutes to read the following Terms and Conditions carefully. They contain important information to you as the buyer, and apply to every product bought and used from our website.

This website and all related services are solely subject to your acceptance of the Terms and Conditions. By using our website, or engaging in any of our services, you accept these Terms and Conditions – including any future additions that may become available through amendment or hyperlink.

Growtop offer this website and their services on the basis of your acceptance of these Terms and Conditions. If you do not agree with these Terms and Conditions, you are not authorised to use our site or services.

Any ambiguities in interpretations of the following cannot be used against the drafting party.

General Website Conditions

1. The following Terms and Conditions apply to all products, offers, services and agreements made with, or on behalf of, Growtop unless otherwise agreed in writing.

2. All content found on Growtop.com and any of its subdomains is property of Growtop and may not be republished, modified, redistributed or used without our express written consent.

3. We reserve the right to refuse service to anyone, at any time.

4. By using our website and agreeing to our Terms and Conditions you agree that you are of the age of majority within you country of residence.

5. All products viewable on our website are legal within the Netherlands. We are unable to provide information of the legal status of any of our products in your country of residence. It falls to you, the buyer, to ensure that anything you purchase is legal.

Pricing and Information

1. All prices found on the Growtop website and any derived literature include VAT and other relevant taxed imposed by the government.

2. Any costs included will be clearly stated. Any additional costs that may occur will be displayed separately.

3. All prices and information present on the Growtop website, and any literature derived from it, has been complied with the greatest of care. However, Growtop does not guarantee that all information is accurate, complete and/or current.

4. No information supplied by Growtop should be taken as advice or medical knowledge, it is for general purpose only. Any decision made based solely on the information on this website is done at your own risk.

5. We reserve the right to modify prices without a period of notice.

6. We reserve the right to modify any information or content present on our website and derived literature. You agree that it is your responsibility to monitor any change.

Products and Services

1. We reserve the right to modify or discontinue any product at any given time without any liability to the customer, or any third party.

2. We cannot be held accountable for any variation in the colour, smell or flavour of any of our products. The CBD hemp-based products are a natural product, and subject to natural variations.

3. We reserve the right, but are not obligated to, restrict sales to any individual, third party, jurisdictional region, or geographic region at our discretion.

4. We may occasionally run special offers and services relating to our products through our website. We reserve the right to halt and control such offers at our own discretion.

Personal Information

All personal information is stored and protected as outlined in our Privacy Policy. Please refer to our Privacy Policy for more information.

Billing and Accounts

1. Payment must be received from the customer before any goods are dispatched.

2. We reserve the right to select and modify acceptable payment methods.

3. We reserve the right to refuse or cancel any order or service at our discretion.

4. You, the customer, agrees to ensure that all account information is up to date and relevant. Growtop is not responsible for delays or additional costs caused by inaccurate information.

5. In the event that the Customer’s order or service is cancelled, limited or halted, Growtop will endeavour within reasonable limits to contact the Customer the explain the situation.

Inaccuracies and Omissions

Although we endeavour to ensure that all information on our website and derived literature is correct, there may be occasional typographical errors or omissions. We reserve the right to correct these as we see fit, as well as update or cancel any order that may be affected.

Implementation Agreement

1. We cannot guarantee that our services will be uninterrupted or error free. In this situation Growtop will contact the customer to arrange a solution.

2. We encourage customers to inspect their products upon receiving them, and in the case of any defects, contact us immediately.

3. Once an item is delivered to, and accepted by, the ordained address, risk is transferred to the customer.

Conclusion of Agreement

1. The Agreement is concluded at the moment of acceptance by the Customer of the product supplied by Growtop, and meets the conditions thereto set by Growtop.

Return Policy

1. In the event of receiving any faulty or damaged items, please contact us by telephone, letter or email within seven days of receipt of your order. Only when the items have been safely received and inspected, will a refund be made. Import duties are non-refundable.


1. The Customer agrees that their use of any product or service provided by Growtop is done at their own sole risk. All products are supplied as is, without any express guarantees.

2. In no situation is Growtop or any of its affiliates liable for injury, loss, claim, or any type of damages as a result of using its services and products.

Changes to Terms of Service

1. We reserves the right to amend its Terms and Conditions at any point in time without notice to the Customer. The latest Terms and Conditions can be viewed here, on the Website.


1. Any complaints can be made to Growtop via email or telephone. Growtop aims to correspond with the Customer within 3 days, offering a solution. If no solution is present within 3 days, Growtop will still endeavour to contact the customer and explain a course of action.

Final Provisions

1. The Agreement is governed by Dutch law.

2. As far as is otherwise prescribed by mandatory law, all disputes arising shall be submitted to the competent Dutch court in the district where Growtop is situated.

3. If in these Terms and Conditions there is found to be invalid provision, it will not affect the validity of the entire Terms and Conditions. The parties shall determine (a) a new provision with which to replace it with, that (b), goes as far as legally possible to the intent of the original provision is given.


If you have any questions, complaints or comments after reading the General Terms and Conditions, please feel free to write to us or e-mail us to info@growtop.nl